Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies allow us to recognize your device and store information about your preferences or past actions.

At BitPayPro, we use cookies to provide you with a seamless and secure cryptocurrency trading experience. Cookies help us understand how you use our platform, remember your preferences, and protect your account from unauthorized access. This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

2. How We Use Cookies

BitPayPro uses cookies to enhance your experience on our cryptocurrency exchange platform and ensure the security of your transactions. We use cookies for the following essential purposes:

• Authentication: To remember your login information and keep you securely logged in during your session, preventing the need to re-enter credentials repeatedly
• Security: To protect your account from unauthorized access, detect fraudulent activity, and verify that you are the legitimate account holder
• Preferences: To remember your settings, language preferences, currency display options, and theme choices (light/dark mode)
• Analytics: To understand how users interact with our platform, identify popular features, and improve our services based on user behavior
• Performance: To monitor and optimize the performance of our platform, measure page load times, and ensure fast execution of trades
• Trading Experience: To remember your favorite trading pairs, chart settings, and order preferences for a personalized trading experience

3. Types of Cookies We Use

We use several types of cookies on the BitPayPro platform, each serving a specific purpose to ensure optimal functionality, security, and user experience. Below is a detailed breakdown of each cookie type:

4. Third-Party Cookies

In addition to our own cookies, we may also use third-party cookies to report usage statistics of our platform, deliver advertisements, and provide enhanced functionality. These third-party service providers have their own privacy policies and cookie policies, which we encourage you to review. The third parties we work with may include:

• Google Analytics: To analyze website traffic, user behavior, and demographic information. This helps us understand which features are most popular and how users navigate our platform
• Advertising Partners: To serve targeted advertisements based on your interests and browsing behavior. These partners may include Google Ads, Facebook Pixel, and other ad networks
• Social Media Platforms: To enable social sharing functionality, track engagement with our social media content, and provide social login options (Facebook, Google, Twitter)
• Customer Support Services: To provide live chat support, help desk functionality, and customer relationship management through services like Intercom or Zendesk
• Payment Processors: To process cryptocurrency and fiat transactions securely and efficiently
• Security Services: To detect and prevent fraud, bot activity, and other security threats through services like reCAPTCHA

Please note that these third-party cookies are governed by their respective privacy policies, and BitPayPro does not have control over these cookies. We recommend reviewing the privacy policies of these third-party service providers to understand how they collect and use your information.

5. Managing Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in our cookie banner or by adjusting your browser settings. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information.

Please note that blocking or deleting cookies may prevent you from taking full advantage of our platform. Essential cookies cannot be disabled as they are necessary for the platform to function properly.

6. Browser Cookie Settings

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our platform may no longer be fully accessible. Here's how to manage cookies in popular browsers:

For more information about how to manage cookies on other browsers or devices, please consult your browser's help documentation or visit www.allaboutcookies.org.

7. Changes to Cookie Policy

We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated. Any changes to this Cookie Policy will become effective when we post the revised Cookie Policy on our platform. Your continued use of our platform following the posting of changes constitutes your acceptance of such changes.

8. Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us using the details below:

For more information about how we handle your personal data, please see our Privacy Policy and Terms of Service.